{"id":6988,"date":"2024-07-29T19:40:47","date_gmt":"2024-07-30T00:40:47","guid":{"rendered":"https:\/\/coexcorporation.com\/?page_id=6988"},"modified":"2025-02-28T11:24:33","modified_gmt":"2025-02-28T16:24:33","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/coexcorporation.com\/en\/reembolso_devoluciones\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"<p><strong>General Description<\/strong><\/p>\r\n<p>At Coex Corporation, we value your satisfaction with our services and digital products. If you have any concerns about your purchase, please review our refund and return policy below.<\/p>\r\n<p><strong>Digital Products and Services<\/strong><\/p>\r\n<p>Since our digital services and products are intangible in nature and are provided immediately, we do not offer refunds or returns in most cases. This includes, but is not limited to, affiliations, documents, e-books, digital tools, training services, advisory services, consulting, conferences, business rounds, trade missions, marketing, graphic design, market research and\/or analysis and outsourcing.<\/p>\r\n<p><strong>Exceptions to the Non-Refund Policy<\/strong><\/p>\r\n<p>Refunds may be considered in the following situations:<\/p>\r\n<ul>\r\n<li>\r\n<p><strong>Delivery Errors:<\/strong> If a digital product was delivered incorrectly or does not correspond to the description provided, please contact us at <a rel=\"noreferrer\">info@coexcorporation.com<\/a> within 7 days of purchase. We will provide a refund or replacement, as appropriate.<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>Technical problems:<\/strong> If you experience technical problems with our service or digital product, please notify us at <a rel=\"noreferrer\">info@coexcorporation.com<\/a> within 7 days of purchase. We will evaluate the problem and offer a solution, which may include a refund or replacement if the problem cannot be resolved.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p><strong>Consulting and Training Services<\/strong><\/p>\r\n<p>For consulting, advisory or training services, please contact us at <a rel=\"noreferrer\">info@coexcorporation.com<\/a> at least 48 hours before the start of the service if you need to cancel or reschedule. Refund requests will only be considered in exceptional cases, such as cancellations made more than 48 hours in advance that have not generated previous coordination expenses, such as: purchase of tickets, reservation payments, among others.<\/p>\r\n<p><strong>Refunds<\/strong><\/p>\r\n<p>Once we receive your refund request and have reviewed it, we will send you an email notifying you of the approval or denial of the refund. If the refund is approved, it will be processed and preferably applied to your original payment method within a reasonable amount of time (less than 30 days).<\/p>\r\n<p><strong>Late or Missing Reimbursements<\/strong><\/p>\r\n<p>If you have not received your refund, first check your bank account and email to make sure you have not missed any notifications. Then contact your bank, as there may be additional processing time.<\/p>\r\n<p>If after these steps you still haven't received your refund, please contact <a rel=\"noreferrer\">info@coexcorporation.com<\/a> for additional assistance.<\/p>\r\n<p><strong>Sale Items and Promotions<\/strong><\/p>\r\n<p>Sale items and special promotions are non-refundable, unless otherwise stated in the specific offer.<\/p>\r\n<p><strong>Exchanges<\/strong><\/p>\r\n<p>We do not exchange digital products or services. If you have any problems with the product or service you received, please contact us at <a rel=\"noreferrer\">info@coexcorporation.com<\/a> to discuss possible solutions.<\/p>\r\n<p><strong>Gifts<\/strong><\/p>\r\n<p>If you purchased a digital product as a gift and wish to return it, please contact <a rel=\"noreferrer\">info@coexcorporation.com<\/a> to discuss the options available.<\/p>\r\n<p><strong>Contact for Help<\/strong><\/p>\r\n<p>For any questions related to refunds and returns, please contact us at <a rel=\"noreferrer\">info@coexcorporation.com<\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Descripci\u00f3n General En Coex Corporation, valoramos tu satisfacci\u00f3n con nuestros servicios y productos digitales. Si tienes alguna inquietud sobre tu compra, por favor revisa nuestra pol\u00edtica de reembolsos y devoluciones a continuaci\u00f3n. Servicios y Productos Digitales Dado que nuestros servicios y productos digitales son de naturaleza intangible y se proporcionan de inmediato, no ofrecemos reembolsos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-6988","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones y reembolsos &#187; COEX Corporation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/coexcorporation.com\/en\/reembolso_devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones y reembolsos\" \/>\n<meta property=\"og:description\" content=\"Descripci\u00f3n General En Coex Corporation, valoramos tu satisfacci\u00f3n con nuestros servicios y productos digitales. 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