International Trade Experts!

Privacy Policy

Your privacy is extremely important to us. At COEX CORPORATION BIC, we have some fundamental principles:

  • We care about the personal information we ask you to provide and the information we collect about you in providing our services.
  • We store personal information only for as long as it is necessary to do so.
  • Our intention is to make it as easy as possible for you to control what information on your website is shared publicly (or kept private), what is indexed by search engines, and what is permanently deleted.
  • We want to be completely transparent about how we collect, use and share your personal information.

Below is our privacy policy, which includes and clearly explains these principles.

Who we are

Hello! We are a company dedicated to promote the internationalization of companies through our products and services. Our mission is to build valuable connections that allow the strengthening and simplification of international trade processes, facilitating global business between companies through different actions focused on the real building of bridges within the business ecosystem.

Our web address is: https://coexcorporation.com, there you will find more details about our company.

This Privacy Policy also applies to information we collect when you apply for a job with Our Company.

Information we collect

We collect information from you only if we have a reason to do so. For example, if we need it to provide our Services, communicate news to you or improve our Services.

We collect this information primarily from two sources: when you provide us with information and when you use our Services (it is collected automatically). Below, we tell you what information we collect.

Information you provide us

You probably won't be surprised that we collect the information you provide directly. Here are some examples:

  • Basic account information: we ask you for basic information in order to set up your account. For example, we ask users who register at coexcorporation.com To create an account we provide an email address and password along with a username or real name, depending on the service. That is all. You can provide us with more information (such as your address and other information you want to share), but we don't need it to create an account.
  • Public profile information: If you have an account with us, we collect the information you provide for your public profile. For example, if you have a coexcorporation.comThe username is displayed in the public profile along with other information you enter when you create it, such as the photo or description. Your public profile information is public (as the name implies) so keep this in mind when deciding what information you want to include.
  • Payment and contact information: you may provide us with associated payment and contact information in a variety of ways. For example, if you purchase any of our products or earn revenue through our site, we will collect information to process those payments and contact you. If you purchase any of our products, such as a subscription to a coexcorporation.comIf you pay for a physical or virtual product, you will need to provide us with additional personal and payment information such as your name, credit card information and contact details. We will also keep a record of the purchases you have made. If you use our e-commerce Services, you will need to create an account with us. coexcorporation.com or link one of the ones you have. In addition, for some of the services, you will need to provide the URL of your site. You may also need to provide us with your financial information to set up payment integration, such as your Stripe or PayPal account email address or bank account information. In addition, if you use WooPay to make purchases on other sites, we will store the contact and payment information you provide to this service. 
  • Company profile: Some of our products collect additional information from you during the creation of a user or customer profile. For example, if you are an indirect customer who came to us through a program sponsored by another entity (chambers of commerce, government entities or otherwise) and we need to be in contact with you, we may add you to our customer relationship database using information provided to us by the Contracting Entity, such as your name, company, job title or function, your contact information and your communications with us. This is because it is absolutely necessary for us to keep in touch with you in order to set up your account and activate the features of the Contracted Service.
  • Contact information: you may provide us with information about yourself in drafts and published content (a blog post or comment that includes biographical information about yourself or files or media that you upload).
  • Credentials: Depending on the Services you use, you may provide us with our website credentials, such as your SFTP, SSH and FTP username and password. You may provide us with such credentials in order to use the one-click password reset feature if a problem occurs on the website to allow us to troubleshoot problems faster.
  • Communications with us (hello!): You may also provide us with information by responding to our surveys, communicating with us, posting a question in our public forums, or subscribing to a newsletter such as the one we send through LinkedIn. When you communicate with us through a form or a comment from coexcorporation.comBy email, telephone or otherwise, we store a copy of our communications (including call recordings to the extent permitted by applicable law).
  • Information about the person applying for a job: if you apply for a job with us, great! As part of the application process, you may be required to provide us with information such as your name, contact details, CV, professional or personal references, data related to your work history or similar professional experience, and work permit verification. We may also collect additional information about you during the process, such as background and credit checks (in applicable jurisdictions and only for certain job positions). You may also provide us with demographic information, if required by law or to assist with our workplace diversity initiatives. This information may include: gender, race or ethnicity, veteran status, and disability status if you voluntarily submit this information as part of your application. We collect demographic information in accordance with applicable law and do not request it in jurisdictions where its collection may be prohibited. We will only use this sensitive information to address the requirements of a disability or medical condition, comply with legal obligations, protect the health and safety of our employees, and implement internal programs related to diversity, inclusion and anti-discrimination.

Information we automatically collect

We also collect some data automatically:

  • Registration information: Like most online service providers, we collect information that web browsers, mobile devices and servers typically make available to us, such as browser type, IP address, unique device identifiers, language preference, referring site, date and time of access, operating system and mobile network information. We collect log information when you use our Services. For example, when you create or modify your account at coexcorporation.com
  • Transaction information: When you make a purchase through our Services, we collect information about the transaction, such as product details, the purchase price, and the date and location of the transaction. We also do this when you purchase any products we sell or when you use our Services (such as WooPay) to purchase from a third party.
  • Usage information: we collect information about your use of our Services. For example, the actions that site administrators and users take on a site that uses the services of coexcorporation.com. That is, what action has been taken, by whom and when (e.g., [user's name of coexcorporation.comThe [entry title] was removed at [time/date]). The WooCommerce usage tracking also tracks information such as email address, WooCommerce and PHP settings, as well as other features of your online store, such as the total number of orders and customers. We also collect information from actions that occur when you use our Services (e.g., page views, searches, features enabled on your website, interactions, and other parts of our Services), along with information about your device. We use this information to obtain details about how users use our Services so that we can improve them and to understand and predict user retention.
  • Location information: we can determine the approximate location of your device from your IP address. We collect and use this information to calculate the number of users who have visited our Services in specific regions, for example. 

How and why we use information

Purposes of the use of the information

We use information about you for these purposes:

  • To provide our Services. For example, to send you documents and mailings if you are a direct or indirect customer, to set up and maintain your account on our website, to back up and restore your account, to provide customer service, to process payments and orders, and to verify user information.
  • To ensure quality, preserve security and improve our Services. For example, by providing improvements to our website. Or to monitor and analyze how users interact with our Services so that we can create new tools or products that we believe will be useful to our users.
  • To display and manage advertisements in our advertising program. For example, to display ads on our users' sites and on our own sites as part of our advertising program and to understand ad performance.
  • To market our Services and to measure, evaluate and improve the effectiveness of our marketing. For example, targeting our marketing messages to groups or our users (such as those who have a certain plan with us or have been users for a certain period of time), displaying advertisements about our Services, analyzing the results of our marketing campaigns (for example, how many people have purchased a paid plan after receiving an advertising message), and understanding and predicting user retention.
  • To protect our Services, our users and the public. For example, detecting security incidents; detecting and protecting against malicious, deceptive, fraudulent or illegal activity; fighting spam; complying with our legal obligations; and protecting the rights and property of COEX CORPORATION BIC and other parties, which may lead us to refuse a transaction or terminate our Services.
  • To solve problems with our Services. For example, monitoring, debugging, repairing and preventing errors.
  • To personalize the user experience. For example, we personalize the user experience by sending you relevant notifications and alerts about our Services, recommending content through our Reader Post Suggestions, and providing new essays and stories that you will enjoy reading.
  • To communicate with you. For example, by asking you by email to write a comment, sending you tips on how to get the most out of our products or keeping you up to date on international market news; sending you SMS to verify payments; or calling you to let you know about offers and promotions we think you'll find interesting. If you do not want to receive marketing communications from us, you can opt-out at any time. If you do so, you will continue to receive important information related to your account.
  • To recruit and hire new personnel. For example, by assessing candidates who have applied for a job (including verifying their identities, experiences and other information submitted) and communicating with them by phone, email or social media platforms. If the application progresses, we may also collect interview information and background check data. This could also include verification of information needed to initiate the employment relationship, for purposes such as confirming the ability to legally work in a specific location, setting up payroll, and complying with legal reporting requirements.

Legal basis for collecting and using information

This is a note about our legal basis for those who are in the European Union to process information about users under EU data protection legislation. Accordingly, our use of your information is based on the following grounds:

(1) The use is necessary for us to be able to respond to our commitments to you under the applicable terms of service or other agreements we have with you, or to administer your account (for example, to enable access to our website on your device or to charge you for a payment plan).

(2) The use is necessary to fulfill legal obligations.

(3) The use is necessary to protect your vital interests or the vital interests of others.

(4) We have a legitimate interest in using your information. For example, to provide and update our Services; improve our Services in order to provide you with an even better experience; protect our Services; communicate with you; measure, evaluate and improve the effectiveness of our advertising and understand user retention and attribution; monitor and prevent problems with our Services; and personalize your experience.

(5) We have your consent to do so. For example, when placing certain cookies on your device and then accessing and analyzing them.

Information sharing

How we share information

We share information about you in special circumstances and always appropriately protect your privacy. These circumstances are described below:

  • Subsidiaries and independent contractors: We may share your information with our affiliates and independent contractors who need this information to help us provide our Services or process it on our behalf. Our affiliates and independent contractors are required to follow this privacy policy with respect to the personal information we share with them.
  • External suppliers: We may share information about you with third party vendors who need this information to provide their services to us or to provide services to you. This group includes vendors that help us provide our Services to you, such as Stripe (which uses WooPayments); payment providers that process your credit or debit card information; payment providers that you use for your e-commerce transactions; fraud prevention services that allow us to analyze fraudulent payment transactions; cloud storage services; email and postal mail delivery services that allow us to stay in touch with you; customer support services via chat or email that allow us to communicate with you. Also vendors that assist in our marketing strategies, for example, by providing tools to identify a particular marketing targeting group or improve our campaigns and displaying ads to market our services; those that help us understand and improve our Services (such as analytics providers); those that create tools to help us run our operations, such as programs that help us with task management, calendar scheduling, word processing, email management and other communications, and collaboration on our computers; other third-party tools that help us manage operations.
  • Legal and regulatory requirements: We may disclose information about you in response to a subpoena, court order or governmental request. For more information about how we respond to requests for user information.
  • Company transfers: in connection with any merger, sale of company assets or purchase of part or all of our business by another company, or in the unlikely event that COEX CORPORATION BIC goes out of business or enters bankruptcy, user information will likely be one of the assets to be transferred or sold to a third party. If any of these situations occur, this privacy policy will continue to apply to your information and the party receiving your information may continue to use it, but only as set forth in this privacy policy.
  • With your consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties when you authorize us to do so, such as when you connect your site to a social networking service through the Broadcast feature.
  • Aggregate or anonymous information: We may share information that has been aggregated or rendered anonymous so that it cannot be used to personally identify you for any reason. For example, we may share aggregated statistics about the use of our Services or share a hashed version of your email address to facilitate the personalization of advertising campaigns on other platforms.

Security

Although no online service is 100 % secure, we go to great lengths to protect information about you from unauthorized access, use, alteration or destruction, and we take appropriate steps to do so. We monitor our Services for potential vulnerabilities and attacks.

Options

You have several options available to you in terms of information about yourself:

  • Limit the information you provide: if you have an account with us, you may choose not to provide us with optional, profile, transaction and billing information. Please note that if you do not provide us with this information, you may not be able to access certain features of our Services (such as Subscription plans). If you apply for a job and choose not to provide us with certain information, we will not be able to proceed with the hiring process.
  • Disable marketing communications: you can deactivate the sending of our promotional communications. Simply follow the instructions in those communications to let us know. If you opt out of receiving promotional communications, we may still send you other types of communications, such as those related to your account and legal notices.
  • Set your browser to reject cookies:  You can usually choose to set your browser to delete or reject cookies before using websites. The downside is that certain features of other websites may not function properly without the aid of cookies.
  • Close your account: although we will be sorry to see you go, you may close your account if you no longer want to use our Services. Remember that we may continue to retain your information after you close your account, for example, where it is reasonably necessary to comply with legal obligations (or to demonstrate that we are complying with them), such as law enforcement requests, or for our legitimate business interests.

Comments

When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to assist in spam detection.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The privacy policy of the Gravatar service is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.

Media

If you upload images to the web, you should avoid uploading images with location data (GPS EXIF) included. Website visitors can download and extract any location data from the images on the website.

Cookies

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie does not contain any personal data and is deleted when you close your browser.

When you log in, we will also set several cookies to store your login information and your screen display options. The login cookies last for two days, and the display options cookies last for one year. If you select "Remember me", your login will last for two weeks. If you log out of your account, your login cookies will be deleted.

If you edit or publish an article an additional cookie will be stored in your browser. This cookie does not include personal data and simply indicates the ID of the article you have just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged into that site.

the reset email.

How long we keep your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so that we can recognize and approve successive comments automatically, rather than keeping them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their user name). Site administrators can also view and edit that information.

What rights do you have over your data

If you have an account or have left comments on this website, you may request to receive an export file of the personal data we hold about you, including any data you have provided to us. You may also request that we delete any personal data we hold about you. This does not include any data that we are required to retain for administrative, legal or security purposes.

Change log

  • February 15, 2024: more details and examples are incorporated to give more clarity to our privacy policy.
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